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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tom Tamshen

Tom Tamshen

May 3, 2024

5  out of  5
rating by Tom Tamshen
"Nikki Farley is my State Farm agent. She has done an excellent job insuring my home & multiple autos. She has also helped me with my two boats & RV. She has helped me get the best price for all these. Just help me with difficult situations over the years Always providing me with the best service Sending"
We responded:
"Thank you for the 5 star review Tom! I know Nikkie is the most familiar with your accounts and looks forward to being able to assist you with all of your intricate insurance needs. Thank you for allowing Nikkie and our office to handle your insurance. "
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Sharon Escor

May 3, 2024

5  out of  5
rating by Sharon Escor
"Our State Farm representative, Nikki Farley is the most professional, affable & informative agent. She is a 10 plus & I recommend her highly Gladys Escoriaza"
We responded:
"Thank you for taking the time to write such a nice review Gladys! We think Nikkie is pretty great as well. We're happy she and our office are able to take care of your insurance needs. "
Profile photo of Tim Duvall

Tim Duvall

May 3, 2024

5  out of  5
rating by Tim Duvall
"Tom and his team do a great job and have assisted several of our clients with homeowners insurance at competitive rates and with great coverage. They do a great job of helping clients understand their options and we appreciate their great service and communication. Highly recommend!"
We responded:
"Thank you for letting us know that we've helped out your clients Tim! We appreciate all your referrals and will continue to do our best to provide knowledgeable and friendly service to anyone you send our way. "
Profile photo of Carol Wink

Carol Wink

May 3, 2024

5  out of  5
rating by Carol Wink
"Nichole is very professional, knowledgeable and informative. She helped me insure my vehicle and home, while making me feel everything was covered properly. She always ready to help whenever I have questions. I highly recommend them if you looking for amazing customers service and coverage"
We responded:
"Thanks for the 5 star review Carol! Nikkie really strives to give the best comprehensive service she can to all our customers. We're glad you feel like you have benefited from her knowledge. We look forward to helping you in the future."
Profile photo of John Johnson

John Johnson

May 2, 2024

5  out of  5
rating by John Johnson
"GREAT STAFF AND GREAT SERVICE. WE HAVE BEEN USING TOM CALVIN'S OFFICE FOR OUR 3 CARS AND HOME FOR YEARS. NIKKI IS AWESOME TO WORK WITH. ANY TIME WE HAVE MADE A CLAIM IT HAS BEEN HANDLED PROPMTLY AND PROFESSIONALLY. I HIGHLY RECOMMEND THEM."
We responded:
"We really appreciate you taking the time to give us a great review, John! We are so glad you are satisfied with the service Nikkie at our office and State Farm claims has provided you. We look forward to assisting you in all your future insurance needs. "
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William Unruh

May 2, 2024

5  out of  5
rating by William Unruh
"Tom Calvin has been my go to agent for many years. He and his team are very responsive and helpful. I would definitely recommend them to anyone looking for a great, local insurance agency."
We responded:
"Thanks so much Will! It's been a pleasure helping you and your family with your insurance needs over the years. We really appreciate you our long-time customers. "
Profile photo of Jamie Bell

Jamie Bell

May 2, 2024

1  out of  5
rating by Jamie Bell
"Tom Calvin and Nicole Farley are extremely unprofessional and don't provide the requested coverage they do what they want and are all about the money and screw their customers over. I went through my old insurance agent and got the coverage requested at a lower rate and better customer service and don't have any further issues. Tom Calvin and Nicole Farley requested that I put liability only on my truck and wouldn't give collision and uninsured on the policy and I rolled my truck and they aren't gonna pay for it because they gave they coverage they wanted to provide NOT what I requested, on top of that they told me that commercial insurance was gonna be north of 400 a month for my truck but I'm getting it for 50 dollars a month through Denise Elliots office in Durango. DO NOT USE THEM they refuse to transfer my policy as well and are all about the money. Getting them to answer the phone is near impossible after you request to be transferred and now headquarters is transferring my policy because Tom Calvin's staff refuses to do the requested transfer."
We responded:
"Thank you for bringing this to our attention. We take customer feedback seriously and strive to provide exceptional service at all times. After a thorough investigation, we found no evidence of an insurance policy being issued incorrectly. We apologize that you had a negative experience with our office! "
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Charles Weber

March 13, 2024

5  out of  5
rating by Charles Weber
"Outstanding customer service every time!"
We responded:
"Thank you for taking the time to leave a 5 star review Chuck! Your support means so much to us. "
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Gail Kosmoski

August 11, 2023

5  out of  5
rating by Gail Kosmoski
"Very nice and helpful with my insurance."
We responded:
"Thank you for the review Gail! We're happy to have you insured in our office and look forward to being able to assist you in the future. "
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ana zavala

July 21, 2023

5  out of  5
rating by ana zavala
"I highly recommend Nichole Farley, her customer service skills are outstanding. I had been living in Colorado for mor than 27 years and never had I insurance representative to take the time to go over all the coverages and questions. Niki thank you so much for all your help now I feel confident with the personal and business insurance coverage that I have thanks to your professional skills and your knowledge. Continue with your excellent customer service. Colorado community, if you are in need of a great insurance coverage and great customer service experience contact Nichole Farley @ State Farm Insurance five-star service. Great experience."
We responded:
"Thank you for the rave review Ana! We are so happy Nikkie made such a great impression. We love her as well! We look forward to helping you with all your insurance needs in the future. "
Profile photo of Kim Morris

Kim Morris

June 1, 2023

5  out of  5
rating by Kim Morris
"All the staff is extremely helpful!"
We responded:
"Thank you for the five star review Kim! We're happy we've been able to help you with your insurance these past few years. We appreciate your business. "
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bobbie bobbie

May 30, 2023

5  out of  5
rating by bobbie bobbie
"Very welcoming and helpful. Will return to them when I'm ready to change agencies. My hearty thanks."
We responded:
"Thank you for letting us take a look at your insurance! We're happy we were able to help you out. Looking forward to working with you in the future. "
Profile photo of Ryan Texer

Ryan Texer

March 29, 2023

5  out of  5
rating by Ryan Texer
"The Ladies in the office are very sweet and helpful!"
We responded:
"Great seeing you Ryan! Stop by anytime."
Profile photo of Clint

Clint

December 1, 2022

5  out of  5
rating by Clint
"I have had insurance with Tom Calvin and his team for years. I couldn't ask for better service. They are always courteous, extremely helpful and fast with delivery of important documents. They have a customer for life in me. Thank you for all you do. I appreciate each and everyone of the agents in this office."
We responded:
"Thank you for taking the time to give us such positive feedback Clint! We appreciate your business and loyalty and look forward to helping with your insurance needs in the future. "
Profile photo of Mark Sterkel

Mark Sterkel

October 27, 2022

5  out of  5
rating by Mark Sterkel
"Always pleasant and accommodating to our needs!"
We responded:
"Thanks for the 5 star review, Mark! Happy we are able to help!"
Profile photo of Zechariah Woerner

Zechariah Woerner

October 27, 2022

5  out of  5
rating by Zechariah Woerner
"I started with Tom's state farm agency in 2010. Since then they have been nothing but life saving. It started on June 15, 2013. At that time we lived in black forest area in Colorado springs. We were evacuated due to the fire at that time. Tom and his team took care of us right away. They got us in a hotel all paid and we received updates from his team consistently. At the end of it our house was gone. But thanks to STATE FARM we have a new home and a new start. A new beginning. After that was over they still kept up with me and my family. Even in the summer of 2016 I had extensive hail damage on my vehicles and roof. Again they were on top of it. On top of everything you can trust them. Tom does not have any kind of turn over for employees. They have all been there for years helping people together. There newest employee Nikkie who has been there at least 2 or 3 years is amazing to deal with. I see she will last. And the agency will last, especially when this agency has been strong for 40 years. We need more people like Tom and his crew. THANK YOU TOM CALVIN AND TEAM FOR BEING THERE."
We responded:
"Thank you for the glowing review, Zach! We are just so happy that Nikkie, our office and State Farm were able to be there for you in your times of need. We are happy to be continuing our great relationship! Thank you so much for your continued loyalty."
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Jeremy Zellers

October 22, 2022

5  out of  5
rating by Jeremy Zellers
"Nichole went above and beyond to make sure my business had all of its insurance needs met and at the lowest rates. Thank you!"
We responded:
"Thanks for the review Jeremy! Happy that Nikkie was able to help you so efficiently with your business insurance and we look forward to being able to assist with any insurance needs in the future."
Profile photo of Jordan Israel

Jordan Israel

October 21, 2022

5  out of  5
rating by Jordan Israel
"Hands down the best insurance company I have ever worked with. I usually work with Nikkie for both my business and personal policies she is extremely professional, friendly and responsive. Also I saved hundreds per year by switching to State Farm on my homeowners policy and vehicle policies."
We responded:
"Jordan, thank you for the 5 star review! We think Nikkie is pretty great too! Thank you for trusting us with your business and personal insurance needs."
Profile photo of Molly Bruvold

Molly Bruvold

October 21, 2022

5  out of  5
rating by Molly Bruvold
"Brand new to the state of Colorado, and they made the transition so easy in the midst of a move across the country. Nikki was wonderful. She is professional, responsive and able to answer any question. Highly recommend Tom Calvin and team!"
We responded:
"Thank you for the wonderful review, Molly! So happy your insurance transition was smooth. We strive to make things as easy as possible. We look forward to helping you in the future."
Profile photo of April Morris

April Morris

July 20, 2022

5  out of  5
rating by April Morris
"Tom is a wonderful person, very honest"
We responded:
"Thank you April! We always try to conduct our business honorably. We look forward to assisting you in the future."
Profile photo of Charley Brown

Charley Brown

February 23, 2022

5  out of  5
rating by Charley Brown
"Always helpful 👍"
We responded:
"Thanks for the 5 star review Charley! We appreciate our loyal, long-time customers like you!"
Profile photo of Brandon Stuart

Brandon Stuart

July 19, 2021

5  out of  5
rating by Brandon Stuart
"By far the best insurance office around!"
We responded:
"Brandon, thank you for the great rating! It's always a pleasure helping you and your family with your insurance!"
Profile photo of Bart

Bart

September 7, 2020

5  out of  5
rating by Bart
"I changed to Tom's agency last year from American Family. I'm blown away by the courteous and exceptional customer service, and of course the lower rates I'm experiencing for my vehicles and my home as well. 5 Thumbs Up for Tom Calvin's State Farm agency and staff! 09-01-2020 Time for a 5 Thumbs Up update! Twice during the last 2 months my State Farm insured Motorcycle has needed a tow truck. And my truck needed an emergency jump start. All 3 times, one call to State Farm and my emergency roadside service was handled fast, professionally and safely. Tom Calvin agency and State Farm eat fire and walk on water in my book on exceptional insurance customer service! State Farm for life for me."
We responded:
"Steve thanks so much for taking the time to leave a review on Google! It has been a pleasure insuring you. And thank you again for the 5 star update! We love to serve our loyal customers like you! Take care Steve!"
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glenn garrison

October 2, 2019

5  out of  5
rating by glenn garrison
"Been with them for years and they've always gone out of their way to help"
We responded:
"Thank you so much Glenn- we have been happy to help over the years! We appreciate your kind review, and we look forward to serving you for years to come! Take Care. :)"
Profile photo of Lance McGinn

Lance McGinn

August 17, 2019

5  out of  5
rating by Lance McGinn
"Tom Calvin has handled my insurance for over 30 years. You won't be disappointed."
We responded:
"Hi Lance- I appreciate the positive feedback. We always strive to be the best insurance agency we can be for customers like you. I appreciate your loyalty and kind words."